Contact QueckBiz

We are a small, dedicated team committed to making professional business document tools accessible to everyone, completely free. Whether you have a question about how one of our tools works, need help with a technical issue, want to report a bug, or have an idea for a new feature, we want to hear from you.

How to Reach Us

The best way to contact QueckBiz is by email. Our support team reviews every message and responds personally — you will not receive an automated reply that ignores your question.

We typically respond within 24 to 48 hours on business days. For complex technical issues, we may need a little longer to investigate, but we will always acknowledge your message promptly and keep you updated.

What We Can Help With

Here are the types of questions and requests we handle most often:

• Tool questions — How to use a specific feature, what a field means, or how to get a certain output format from your document.
• Technical issues — If a tool is not loading correctly, a download is failing, or something looks broken in your browser, let us know your browser name and version and a brief description of what happened.
• Feature requests — We actively use user feedback to decide which features to build next. If there is something missing that would make QueckBiz more useful for your work, tell us. We read every suggestion.
• Bug reports — If you notice incorrect calculations, formatting issues in downloaded documents, or any other unexpected behavior, please report it. Include as much detail as possible so we can reproduce and fix the problem.
• Business and partnership inquiries — If you are interested in a partnership, integration, or any commercial arrangement, reach out and we will get back to you.

Frequently Asked Questions

Before reaching out, check whether your question is answered below. These are the issues our users ask about most frequently.

Is QueckBiz really free?

Yes, completely. Every tool on QueckBiz is free to use, with no hidden charges, no premium tier, and no credit card required. We sustain the platform through non-intrusive advertising. You can use every tool as many times as you need, at no cost, forever.

Do I need to create an account?

No account is required. You can use any QueckBiz tool immediately without registering, logging in, or providing any personal information. Simply open the tool, fill in your document details, and download or print your document.

Is my data private and secure?

Yes. All QueckBiz tools run entirely inside your browser. Your document data — including client names, invoice amounts, and business information — never leaves your device. It is not sent to our servers, not stored in a database, and not accessible to us or any third party. When you close the browser tab, the data is gone.

Which file format can I download my documents in?

QueckBiz documents are designed for PDF output, which you can generate using your browser's built-in print function and selecting "Save as PDF." This works in all major browsers including Chrome, Firefox, Edge, and Safari. The output is print-ready and professionally formatted.

Why is my document not printing correctly?

If your document is not printing as expected, try these steps: use the browser's built-in print dialog rather than a third-party PDF tool, ensure margins are set to "None" or "Minimum" in your print settings, and check that background graphics are enabled in the print options. If the problem persists, contact us with your browser version and a description of the issue.

Can I use QueckBiz for commercial purposes?

Yes. QueckBiz tools are designed for professional and commercial use. You may use them to create documents for your clients, your business, or your employer without any restrictions. The documents you create belong entirely to you.

Does QueckBiz support languages other than English?

Yes, QueckBiz currently supports English and French, with additional language support in development. Use the language selector in the top navigation bar to switch languages. If you would like to see a specific language added, let us know via email.

Response Time Expectations

We aim to respond to all emails within 24 to 48 hours on business days. During periods of high volume, responses may take up to 72 hours. We do not offer phone support or live chat at this time, but our email support is personal and thorough — every inquiry is read and responded to by a real team member.

Tips for Getting the Fastest Response

To help us resolve your issue as quickly as possible, please include the following information in your email when relevant:

• Which tool you are using — Invoice generator, receipt maker, estimate builder, proforma invoice, credit note, or purchase order.
• Your browser and version — You can find this by searching "what browser am I using" in Google, or by going to Help → About in your browser menu.
• Your operating system — Windows, macOS, Android, iOS, or Linux.
• A description of the problem — What you expected to happen, what actually happened, and any error messages you saw.
• Steps to reproduce — If we can reproduce your issue, we can fix it much faster. Describe what you did before the problem occurred.

For feature requests, the most helpful thing you can share is your use case — what you are trying to accomplish and why the current tool does not meet that need. This context helps us prioritize features that will benefit the most users.

About Our Support Team

QueckBiz is a small team of developers and designers who are also the people answering your support emails. When you write to us, you are communicating directly with someone who built and maintains the tools you are using. This means responses are informed, specific, and genuinely helpful — not templated replies from a customer service script.

It also means our capacity is limited. We prioritize responses in the order they are received, with urgent technical issues (tools not working at all) given priority over general questions. We appreciate your patience and will always acknowledge your message within one business day even if a full response requires more time.

Feedback and Feature Suggestions

User feedback is the single most important input to our development roadmap. We do not have a large research budget or a dedicated product research team — we rely on hearing directly from people who use QueckBiz every day to understand what is working and what could be better.

Some of the improvements we have made to QueckBiz came directly from user suggestions: the addition of specific tax formats, improvements to the PDF layout, additional line item fields, and interface refinements all originated from user emails. If something is bothering you about the way a tool works, or if you have an idea for a feature that would save you time, please share it. We read every message and genuinely consider every suggestion, even if we cannot implement all of them.

Reporting Incorrect Information

If you find incorrect information in any of our blog articles — a factual error, outdated tax rate, or misleading statement — please let us know immediately. We take the accuracy of our content seriously, especially for financial and legal topics where incorrect information could affect real business decisions. Include the article URL and the specific text you believe is incorrect, along with any sources you have consulted. We will review and correct the content promptly.

Privacy in Your Communications with Us

When you email QueckBiz, your name and email address are used solely to respond to your inquiry. We do not add you to any mailing list, do not share your email with any third party, and do not use your contact information for any marketing purpose. If you include business information in your email — such as describing a document you are trying to create — that information is used only to help answer your question and is not retained after your issue is resolved.

Partner and Business Inquiries

QueckBiz is open to partnerships that align with our mission of making professional business tools accessible to everyone. If you represent an organization that serves freelancers, small business owners, or entrepreneurs and you see a potential collaboration — whether an integration, a content partnership, a co-marketing opportunity, or something else — please describe your idea and your organization in an email to [email protected]. We review all partnership inquiries and respond to those that are a genuine fit.

We do not accept sponsored posts, paid content placements, or link exchange arrangements. Any partnership we engage in is based on mutual value and alignment with our users' interests, not on payment for editorial coverage.